12/17/2023 0 Comments Slack ceo email![]() Shopify CEO Tobias Lütke told staff in an email that the company is "not a family." Thiago Prudencio/SOPA Images ![]() In this photo illustration a Shopify logo seen displayed on a smartphone screen with a Shopify logo in the background. "Poor performance and divisiveness cannot be tolerated," Lütke wrote. The CEO said that employees who engage "in endless Slack trolling, victimhood thinking, us-vs-them divisiveness, and zero sum thinking must be seen for the threat they are." We will try our best to take care of the ones that ensure you can support our mission." We also can't take care of all your needs. "We are part of an ecosystem, of economies, of culture, and of actual countries. We cannot solve every societal problem here," he wrote. Lütke also told staff that not only is the Ottawa-based company not a family, Shopify also cannot "solve every societal problem." Shopify is a team, not a family," he added. "The dangers of 'family thinking' are that it becomes incredibly hard to let poor performers go. It should be massively obvious that Shopify is not a family but I see people, even leaders, causally use terms like ' Shopifam' which will cause the members of our teams (especially junior ones that have never worked anywhere else) to get the wrong impression." ![]() You never choose it, and they can't un-family you. "Shopify, like any other for-profit company, is not a family," Lütke wrote. The founder and CEO of Shopify, Tobias Lütke, reminded staff that the e-commerce company is a business and "not a family" in an email last week. ![]()
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